Refund Policy
Last updated: October 21, 2024
1. Refund Eligibility
We offer refunds for purchases made within 14 days of the original transaction date. To be eligible for a refund, the service must not have been used or accessed.
2. Refund Process
To request a refund, please contact our customer support team at support@premiumgameplay.com. Include your order number and reason for the refund request.
3. Processing Time
Refund requests are typically processed within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
4. Non-Refundable Items
Certain items, such as virtual goods or in-game purchases, are non-refundable unless required by applicable law.
5. Cancellation of Subscription
For subscription-based services, you may cancel at any time. The cancellation will take effect at the end of the current billing cycle.
6. Exceptions
We reserve the right to make exceptions to this policy at our discretion. Each refund request will be reviewed on a case-by-case basis.
7. Changes to This Policy
We may update this refund policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Refund Policy, please contact us at support@premiumgameplay.com